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• Inbound customer service calls from Cruises Guests and travel agents.
• Possible outbound calls to client-designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes.
• Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
• Upsell members additional cruise packages to enhance the member cruise experience.
Monday – Friday
9:00 AM – 11:00 AM ET
6:00 PM – 8:00 PM ET
9:00 AM – 10:00 PM EST
(6:00 AM PST – 7:00 PM PST)
Equipment Must Meet Platform Standards
Click Here for System & Equipment Policy
Additional Client Program Technology Standards
Connect to client systems, call center companies that do not have Miami area code phone numbers (305 or 786), will need to be able to dial long distance on their service lines which may result in long distance charges.
**There are other requirements for enrollment, please contact us for more details.
**Due to client privacy, we are not able to list the client name. Client names will be provided to applicants.
Pay Rate:$9 per hour